Solutions Overview

Servigistics Strategic Service Management Overview

Servigistics is the leading global provider of strategic service management solutions.  Servigistics provides market leading strategic value through effective service parts management, service pricing management and workforce management that positively impacts overall corporate revenue, profitability, customer satisfaction, and reduced costs of the service business. 

The Servigistics solution is the only comprehensive strategic service management solution that delivers value across the extended service network, including planning, pricing and workforce.  Clients across the spectrum of service-focused industries have achieved significant results using the Servigistics solution. 

The Servigistics Strategic Service Management Solution leverages a scalable, flexible, Web-native, global architecture, and has been specifically designed to enable companies to drive profitable growth and improve corporate performance by:

• Effectively pricing service parts and service contracts to improve profitability and deliver more reliable revenue streams.
• Streamlining service operations to drive reduction in overhead and ongoing operating costs.
• Reducing investment in inventory to deliver cash back into the business.
• Improving part availability and customer satisfaction, recapturing incremental revenue from lost sales and asset down-time.
  

Elements of the Servigistics solution can be implemented individually to address a specific service challenge, or combined to provide a comprehensive infrastructure to deliver value across the entire service network.  The Servigistics offering includes:

• Servigistics Parts Management
• Servigistics Pricing Management
• Servigistics Workforce Management
• Servigistics Command Center
  

The results you can achieve by implementing the Servigistics solution include:

• Improved gross profit 5-15%
• Increased service and parts revenue  5-15%
• Improved parts availability 10-20% 
• Reduced parts inventory 20-60%
• Increased productivity 50-100%
  

Call us today at +1 888.942.8623 to talk to one of our sales people. See for yourself why Servigistics consistently delivers beyond expectations