After Service SCM Seminar with BearingPoint
Date: 04-23-2007
through 04-24-2007
Location: Tokyo International Forum, Tokyo Seminar Room: G602
Field Service
Date: 04-23-2007
through 04-26-2007
Location: JW Marriott Las Vegas
It is time to rethink your value-added services and commitment to growth for your organization. With customer demands and requirements getting more and more difficult to meet Field Service 2007 is the premium aftermarket service & support must-attend event. This year’s program was developed from over 80 senior-level service executives who have shared their successes and failures. With the distinguished 2007 speaker faculty this year’s program offers definitive case studies that demonstrate quantifiable and actionable practices to develop your service base and increase the effectiveness of your product quality initiatives. Key topics include: Join Servigistics and hear first hand from service leaders how they are optimizing their operations!
Highlighted Speaker(s):
- Eric Hinkle, CEO, Servigistics
- David Craig, VP, Servigistics
Interlog Summer
Date: 06-11-2007
through 06-14-2007
Location: Palace Hotel, San Francisco, CA
Customer satisfaction is increasingly becoming the key to differentiating your product from the competition. Now more than ever, it is imperative to design newer customer centric service strategies toensure you stay ahead of the competitionImplement Customer-Centric Service Strategies While Ensuring Profitability In The Aftermarket
Highlighted Speaker(s):
- Steve Blaz, VP Global Service Operations, Juniper Networks
- Mike Landry, Founder & CTO, Servigistics
- Mark Deitemeyer, Senior Director, Global Services Logistics, EMC
- Thomas Maher, Director Services, Dell Inc
- Greg Richmond, Director, Business Value Consulting, Servigistics
- Lance Johnson, Global Services Materials Manager,
The 2nd Annual Chief Service Officer’s (CSO) Summit
Date: 10-09-2007
through 10-10-2007
Location: Seaport Hotel/World Trade Center, Boston, MA
Two-day executive workshop will tackle pressing issues OEMs are facing in post-sales service
The AberdeenGroup will hold the preeminent best practices and networking event for service, finance, supply chain, and operations executives aimed at accelerating and defining strategies for post-sales service transformation among product-dominant companies. The 2nd Annual Chief Service Officer’s (CSO) Summit will be held October 9 & 10, 2007 at the Seaport Hotel/World Trade Center, in Boston, MA.
‘Chief Service Officer’,” the Summit will feature panels of senior service executives sharing realworld best practices in areas such as the globalization of service chain operations, the CFO’s view of strategic service management, and next generation service chain automation. In addition, service chain academicians will help to facilitate a series of “innovation workshops” focused on creatively solving real problems in today’s and tomorrow’s service chain.
For registration and agenda information, visit: http://www.aberdeen.com
Exchange 2007 Tokyo
Date: 10-10-2007
through 10-11-2007
Location: Hotel Grand Palace, Tokyo