Overview

It’s a fact, service is becoming strategic!  It doesn’t matter what industry you’re in; service delivered after the initial sale of a product is becoming increasingly strategic to revenue, profitability, competitive differentiation and customer loyalty.   That’s why companies as diverse as Volvo, Maytag, Sun Microsystems, GE Engines, Avaya, Toshiba Medical, Motorola and the United States Postal Service realized that maximizing service profitability and customer loyalty can only be achieved through a Strategic Service Management (SSM) solution –— one that enables the optimization, integration and efficient management of their core service cost drivers and business processes which include: service resource management, service commitment management, service partner management and service pricing management.

Servigistics Strategic Service Management (SSM) solutions are designed to meet the unique needs of diverse industries and are comprised of software, services and domain expertise that assist companies in efficiently delivering on their service commitments, while establishing new sources of competitive differentiation and accelerating their journey toward bottom-line success.

• Aerospace and Defense
• Motor Vehicles
• High Tech
• Industrial and Consumer Products
• Waste Management
• Transportation and Transit

For more information how Servigistics helped companies in these industries, visit our client success stories.